Welcome to Kalbi Korean BBQ! These Terms of Service ("Terms") govern your use of our restaurant services, website, and any other interactions with our business. By dining with us, making a reservation, or using our website, you agree to comply with the following terms.

1. General Dining Policy

1.1. All-You-Can-Eat Service – Guests must adhere to restaurant rules regarding all-you-can-eat dining, including no sharing with non-participating guests and no takeout of leftovers. Food waste may result in an additional charge.
1.2. Dining Time Limit – To ensure a great experience for all customers, dining time may be limited during peak hours (e.g., 90 minutes per table).
1.3. Table Sharing & Group Seating – We do our best to accommodate group seating, but large groups may be split across multiple tables based on availability.

2. Reservations & Private Events

2.1. Reservations – Reservations are recommended, especially during weekends and holidays. You can book a table via phone at +1 514-878-3388.
2.2. Late Arrivals & Cancellations – If you are late for your reservation by 15 minutes or more, we may release the table to walk-in guests. Please notify us if you are running late.
2.3. Private Events – Private dining rooms are available for events. A deposit may be required to secure your booking.

3. Pricing, Payments & Refunds

3.1. Pricing – All menu prices are subject to applicable taxes and service charges. Prices may change without prior notice.
3.2. Payment Methods – We accept cash, credit cards, and debit cards. Digital payments (e.g., Apple Pay, Google Pay) may also be available.
3.3. Refund Policy – Once an order is placed and prepared, no refunds will be issued. In case of issues with your meal, please inform our staff immediately.

4. Conduct & Safety

4.1. Respectful Behavior – Guests are expected to behave respectfully towards staff and other diners. Disruptive behavior may result in removal from the premises.
4.2. Grill & Fire Safety – As a self-grill restaurant, guests must exercise caution while handling the tabletop grills. Kalbi Korean BBQ is not liable for any injuries caused by negligent use of equipment.
4.3. Damage & Liability – Customers are responsible for any damage caused to restaurant property.

5. Food Allergies & Dietary Restrictions

5.1. Allergens – While we strive to accommodate dietary needs, our kitchen handles ingredients such as soy, sesame, nuts, seafood, dairy, and gluten. We cannot guarantee that any dish is 100% allergen-free.
5.2. Customer Responsibility – Guests with severe allergies must notify our staff before ordering.

6. Privacy Policy

6.1. Customer Information – Any personal details provided for reservations or events are kept confidential and used solely for booking purposes.
6.2. Security Measures – We take reasonable precautions to protect customer data, but we are not liable for any data breaches beyond our control.

7. Amendments & Updates

Kalbi Korean BBQ reserves the right to update these Terms of Service at any time. Continued use of our services constitutes acceptance of the latest version.

 

We appreciate your business and look forward to serving you! 🍽🔥🥢